Last Updated: August 17, 2025
At 1Nikkah Matrimonial App, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our matrimonial application, website, and related services.
1. Information We Collect
When you create an account or use our services, we may collect:
- Full name
- Gender
- Date of birth and age
- Contact information
- Email address
- Phone number
- Profile photographs
- Education and professional information
- Family and personal information provided in your profile
- Location and city information
- Marriage preferences
- Login and account information
- Subscription and transaction details
- Device and technical information
- Information you voluntarily provide through customer support
We only request information that is reasonably necessary to provide and improve our matrimonial services.
2. How We Use Your Information
Your information may be used to:
- Create and manage your matrimonial profile
- Help you discover compatible matrimonial profiles
- Provide communication and matchmaking features
- Process subscriptions and payments
- Provide customer support
- Verify accounts and maintain platform security
- Prevent fraud, abuse, and unauthorized activity
- Improve our application and services
- Send important account and service notifications
- Comply with applicable legal and regulatory requirements
3. Profile Information
Information that you choose to add to your matrimonial profile may be visible to other registered users depending on the features and privacy settings available within the App.
Please do not publish highly sensitive personal information such as passwords, financial credentials, CNIC numbers, or other information that you do not wish to share with other users.
4. Payments
Payments for subscriptions may be processed through third-party payment providers. Nikkah Matrimonial App does not unnecessarily store complete payment card details.
Payment providers may process your information according to their own privacy policies and terms.
5. Information Sharing
We do not sell your personal information as a general business practice.
We may share limited information with:
- Payment service providers
- Hosting and technology service providers
- Customer support providers
- Security and fraud-prevention services
- Legal or regulatory authorities where required by law
6. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online platform can guarantee complete security of information transmitted over the internet.
7. User Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for the information you choose to publish on your profile.
We strongly recommend that users avoid sharing financial information, passwords, OTPs, or other confidential information with other users.
8. Account Deletion
You may request deletion of your account and associated personal information by contacting our support team.
Certain information may be retained where required for legal, security, fraud-prevention, or legitimate business purposes.
9. Children’s Privacy
Nikkah Matrimonial App is intended for adults seeking matrimonial relationships. We do not knowingly permit individuals below the applicable legal marriage/usage age to create matrimonial accounts.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on our website or within the application.
11. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
1Nikkah Matrimonial App
Office Address: Park View city, Lahore, Pakistan
Phone: +92 311 4511506
Email: info@1nikkah.com